Effective Date: 23rd February

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At Local AI, we stand behind the quality of our product and want you to feel confident in your purchase.

Please read our refund terms carefully below.

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1. 30-Day Money-Back Guarantee

Local AI is backed by a 30-Day Money-Back Guarantee (unless otherwise stated during purchase).

If, within 30 days of your purchase, you are not satisfied for any reason, you may request a full refund.

To request a refund:

 Email: tickets@softprolab.p.tawk.email

Include:

• Your full name

• Purchase email

• Order ID or transaction receipt

Refund requests must be submitted within 30 days of the original purchase date.

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2. What Happens After You Request a Refund?

Once your request is received:

• We will review your order details

• If eligible, your refund will be processed

• Funds will be returned to your original payment method

Please allow:

• 3–7 business days for processing

• Additional time depending on your bank or card provider

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3. Digital Product Policy

Local AI is a digital product.

By purchasing, you gain immediate access to downloadable files and/or software access.

Due to the nature of digital goods:

• Refund abuse will not be tolerated

• Repeated refund requests may result in purchase restrictions

• Access may be revoked upon refund approval

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4. Upgrade & OTO Refunds

If you purchase additional upgrades (OTO1, OTO2, OTO3, OTO4, etc.):

• Each upgrade follows its own refund period

• Refund requests must be made within the applicable timeframe

Refunds for the front-end product do not automatically apply to upgrades unless requested.

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5. Non-Refundable Situations

Refunds may be denied in cases of:

• Fraudulent chargebacks

• Abuse of refund policy

• Violation of Terms & Conditions

• License misuse

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6. Chargebacks

If you initiate a chargeback without contacting support first:

• Your license may be permanently revoked

• Access to all products may be terminated

• You may be restricted from future purchases

We strongly encourage contacting support before disputing charges.

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7. Our Commitment

We are committed to fairness.

If you genuinely tried the product and feel it does not meet your expectations within the guarantee period, we will honor your refund.

No hard feelings.

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8. Contact Support

For any refund inquiries:

Local AI Support

Email: tickets@softprolab.p.tawk.email

Support Desk : https://localai.softprohub.com/public/support-desk